Contact Details

Email: helpline@JISCMail.ac.uk
When you email the Helpline your message will be automatically recorded by our call system and an acknowledgement sent out containing a unique 'ticket number'. The query is then handled by a member of the team who will reply as soon as possible within 3 working days.

Tel: 01235 44 6780
Fax: 01235 44 6708
Hours: Mon-Fri 9am to 5pm

Web Helpline
Contact us and receive replies using a web based interface and your JISCMail login.

Contacting the list owner

If you have problems joining or leaving a list or have any list-specific questions, it is recommended to contact the list owner first. To do so, send an email to the following address where listname is the name of the list whose owner you wish to contact:
listname-request@JISCMail.ac.uk

Owners-Talk

This is a mailing list for list owners to help each other or discuss matters relating to list ownership. To join, send a request along with the name of the list you are owner of to: owners-talk-request@JISCMail.ac.uk

New-Lists

This mailing list provides a weekly notification of new public lists that have been created. To join, send a request to:

new-lists-request@JISCMail.ac.uk

Owners-Announce

This is an announcement-only mailing list used by the JISCMail team to make important announcements regarding the service. All list owners are automatically subscribed to this list.